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For UK repair, maintenance and field service teams

Field service management software

Plan, do and record the work

Plan, monitor and measure maintenance and repair tasks in less time: schedule the engineer by skill and slot, give them the job on a phone, record the parts used and the time taken, and invoice it. Contract agreements with service reminders bring the planned maintenance round on its own.

  • Scheduled by skill and slot
  • The job on the engineer's phone
  • Parts and time against the job
  • Service reminders from contracts

Reactive and planned

Reactive calls and planned maintenance, on one planner.

A field service business lives on two kinds of work: the call-out that came in this morning and the service that was promised a year ago. jobmate puts both on the same Resource Planner, with the engineer's skills and shift against them, and records what was done against the contract and the asset.

Contract agreements carry the service terms and raise the service date reminders, so the planned work is planned.

A week in field service

Four moments jobmate changes

The office's job is to keep engineers working and customers told. These are the moments it usually goes wrong.

  1. 01

    A boiler is down and the customer wants someone today. Who is qualified and nearest?

    The planner finds last-minute slots by skill set, and today's jobs are on the map with customers located by what3words.

  2. 02

    The engineer arrives and has no idea what was done last time.

    The job task carries the asset, the customer's history and the notes. Every customer profile holds the quote, job and invoice history.

  3. 03

    The part used on site never makes it onto the invoice.

    Items added to the job are booked out of the van's stock and appear on the completed job with the subtotal, tax and total.

  4. 04

    The annual service is missed and the contract lapses with it.

    Contract agreements with service terms raise automatic service date reminders, and repeat jobs appear on the planner to be scheduled.

Measured

Plan, monitor and measure the work

The dashboard counts jobs by status and shows today's on the map. Time tracking on each task records travelling and working time; GPS tracking and timestamps show where the work was done. Reports on costs and activities go to the accounts package.

  • Jobs by statusUnplanned, Part Planned, Planned, On Hold, In Progress, Complete, Overdue.
  • Where and whenGPS tracking and timestamps on Pro and Enterprise.
  • ReportsCosts and activities, imported into your accounts package.
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The jobmate dashboard on a desktop: jobs counted by status, quotes sent and in draft, invoices outstanding and overdue, and today's jobs on a map.
The dashboard: jobs, quotes, invoices and today's jobs on the map.

Why one system

Shorter time per task, every task recorded

Cutting costs and boosting productivity in field service comes down to fewer wasted journeys and nothing left off the invoice.

The right engineer, first time

The Resource Planner shows each engineer's shift, skills and base, and finds last-minute slots by skill set. Travel time is a block on the day, so the plan survives the road.

The asset on the job

Asset Management keeps the equipment you maintain with maintenance alerts and records, and a job task carries the asset it is for, so the history is on the engineer's phone.

From complete to paid

Completing the job takes the customer's signature; the invoice is raised from it and paid by card through Stripe in the portal, with Xero kept up to date.

The brochure

The product on eight pages

The 2025 jobmate brochure: the modules, the three plans and how a job moves through them, as a PDF to pass round the office.

jobmate 2025

Eight pages · PDF

Pricing

Three plans, with the prices published.

Lite for a sole trader, Pro per licence for a team, Enterprise quoted for your requirements. In pounds, ex VAT, with a 14-day free trial.

How many people will use it?

Lite

For sole traders and the self-employed: quotes, jobs, invoices and expenses on your phone, and your records ready for your accountant.

/ 12core modules7 of 12 core modules

£17.99 a month

Ex VAT. 14-day free trial.

Features

Lite includes:

  • Quotes, jobs, tasks and job templates
  • Invoicing and a payment method
  • Expenses and mileage
  • Customers and suppliers
  • Checklists
  • Reporting and audit logs
  • Vehicle audit logs

Pro

Fits 2-50 people

For businesses with a team, several locations and stock: the planner, employees, stock and purchasing, assets and subcontractors.

/ 12core modules12 of 12 core modules

£45 a month

Per licence, ex VAT. 14-day free trial, no credit card details required.

Features

Everything in Lite, plus:

  • Resource Planner with drag and drop
  • Employee management, HR and certifications
  • Stock, suppliers and purchase orders
  • Asset management
  • Subcontracting
  • GPS tracking and time stamps
  • Customer portal, contracts and communications
  • Xero and Stripe integrations

Enterprise

Everything in Pro, tailored to your operation: custom features, integrations such as Sage Intacct, and a scoped implementation.

/ 12core modules12 of 12 core modules

Price on enquiry

Quoted for your requirements after discovery and scoping.

Features

Everything in Pro, plus:

  • Custom features
  • Integration with Sage Intacct and other systems
  • Discovery, scoping and implementation

Every tier

Google Play and any browserAudit log as standardUK support by chat, phone and emailTraining videos on YouTube

No call needed:Start free trial (opens in new tab)

14-day free trial. A payment card is taken at sign-up.

FAQ

Frequently asked questions

Straight answers for the people running a field service operation.

Still asking?

Bring the question to a 30-minute demo, or email us.

sales@jobmate.cloud

Software that schedules field engineers, gives them the job on a mobile device, records what they did and what they used, and turns it into an invoice. jobmate does that with the Resource Planner, job tasks with time tracking and checklists, stock per van, and invoicing with Stripe and Xero.

See an engineer's day, planned and recorded.

Book 30 minutes and we will walk through a call-out from the planner to the paid invoice on demo data.

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